Digital transformation has clearly advanced health management, evolving it towards more proactive, smarter and more collaborative healthcare.
New digital technologies in health service provision reinforce the importance of having a solid and highly-secure network infrastructure that is the basis for guaranteeing more efficient and resilient processes.
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Guarantee data security and integrity
The confidentiality of health professionals and the growing number of medical devices and users that connect to network resources make the health environment one of the main targets for cyber attacks. It is essential.
Optimise the patient care experience
Creating a modern, patient-focused environment requires agile, integrated and secure collaboration tools that ensure quality care anytime, anywhere. Differentiation requires immersive experiences that improve response capacity and highly personalise care.
Improve customer service
Healthcare organisations need to be able to manage and attend to customer interactions simply and effectively.
Promote efficiency among health personnel
The expansion of mobility has led to rethinking health service provision. The challenge is to provide fast, secure and uninterrupted access to applications and medical data in physical as well as remote environments. The objective: Faster and more efficient decision making.
Optimise centre and employee management
The large volume of employees, the diversity of shifts and distributed centres that characterise the health sector pose a challenge for correct schedule administration and management. Tools that facilitate and automate this management must be promoted.
Leader in the sector
Having a solid security architecture ensures visibility and control from the endpoint to the cloud.
Communication and collaboration tools provide a user experience for the patient that is responsive, personalised and in real time.
The deployment of contact centres makes it possible to offer support through multiple communication channels, offering smarter self-service using predictive tools.
Situación del mercado
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