ServicesAt Instel we seek excellence in the service we provide to our customers. Therefore, we consider it essential to help companies in all the stages of the project, providing a close and comprehensive service with a clear objective: customer satisfaction.
The needs assessment is the basis for successfully developing the projects we implement. Therefore, at Instel we give special value to two-way communication with our customers, enabling us to get to know their concerns and define action elements on which to develop our projects.
Once the requirements have been defined, we identify, size and elaborate the optimal solution for our customers. To accomplish this, we have a team of engineers with extensive pre-sale experience and expertise in different areas of business.
A successful solution implementation requires a highly efficient technical team, expert in the solution and integrated into the project to be developed from the very start.
Customer service is our forte. We support our customers in their day to day activities. Therefore, we offer maintenance services for the implemented solutions, allowing the customer to focus on what really matters, the business.
We have a long experience in the market, and we are proud to say that we have built strong relationships with all our customers and partners.
We offer the best professional service.