Unified communications

Instel improves interactions and collaboration from anywhere and on any device through a unified communication platform

Create smart communication experiences

A new work culture is here to stay. A culture that makes it possible to work from anywhere, at any time and from any device. This new digital workstation must be supported by collaboration tools that make agile and seamless communication possible.

Integrating voice, mail and video applications on a single platform helps to simplify communications, improving productivity and business results.

Do you have a question?

How can Instel help you?

Instel helps you to optimise the potential of your organisation, through a simple and intuitive work platform that encourages collaboration in real time. It integrates all company communications into a single interface to improve user experience and speed up decision making.

Unified communications platforms (UC)

Easily connect your entire corporate team, whether in the office, mobile or remotely, to a single system, regardless of location and ensuring integration with your other business applications.

A single platform that integrates voice, video, instant messaging, meetings, conferences and enterprise-quality collaboration.

SIP-based voice security

Instel helps you to secure and protect your business communications. Instel guarantees encrypted, secure and efficient voice data transfer through a Session Border Controller.

Integration with other collaboration tools

Instel integrates your corporate telephony with Microsoft Teams so that you can get the most out of your collaboration tools.

Benefits

Improved productivity. Through real-time collaboration.
Simplified communications. Through integration into a single platform.
More immersive user experience. Through improved responsiveness.
Scalability. Llicenses adaptable to requirements.
Business resilience. Through a unified, secure and efficient tool.
Greater mobility. Communication from anywhere and any device.

Case study

FORCADELL renews its communications infrastructure with a secure, scalable, and customer-oriented cloud solution

The Institut Guttmann embraces unified communications in its organization

Menarini Diagnosticos unifies and optimizes its business communications with powerful collaboration tools

Sant Dalmai migrates its analog telephony to IP, giving a quality leap in its communications

Unified communications

Connect your teams with a single unified communications solution: flexible, scalable, and integrated with your corporate systems, ready for any work environment.

Menarini Diagnostics unifies and optimizes its business communications with powerful collaboration tools.

Centralize your communications. Unify the way you work.

We implement unified communications platforms that integrate voice, video, messaging, and collaboration within a secure, accessible environment connected to your digital ecosystem. Designed to simplify management, accelerate decision-making, and enhance the efficiency of your teams, wherever they are.

OUR SOLUTIONS

Unified Communications Platform

Everything in a single platform: voice, video, messaging, and enterprise collaboration

A centralized solution that unifies internal and external communication channels—calls, messaging, meetings, and presence—into a single interface, accessible from any location and device. Available for on-premises, hybrid, or 100% cloud deployment.

Components and architecture

IP voice, HD video, instant messaging.
Meetings and conferencing.
User status/presence.
UC client for desktop, mobile, and browser.
Modular deployment: on-premises or in the cloud.
Interoperability with Microsoft 365.

Operational advantages

Improves collaboration and communication between teams.
Eliminates information silos and centralizes management.
Flexibility for hybrid and remote environments.
Consistent user experience across any device.

Integration with other collaboration tools

Communications connected to the workflow

We connect UC solutions with corporate systems (CRM, ERP, Microsoft Teams, Microsoft 365, and collaboration tools) to automate workflows and enhance the user experience.

Components and architecture