FORCADELL renews its communications infrastructure with a secure, scalable, and customer-oriented cloud solution

OAK House School necesitaba reforzar la seguridad en los accesos exteriores al recinto escolar. Con el objetivo de gestionar con la máxima seguridad la llegada y la salida de los alumnos al centro, se decidió implementar cámaras que garantizasen un control de todo el perímetro exterior y permitiesen visualizar de forma ágil y sencilla imágenes específicas en caso necesario.

Perfil del cliente Oak House School es un colegio privado situado en Sarriá, en la parte alta de Barcelona. El colegio es una fundación sin ánimo de lucro, regida por un patronato que está compuesto por siete padres del colegio, elegidos a través de la Asociación de Madres y Padres del colegio.

Necesidad inicial

Disponer de una solución de videovigilancia IP que mejorase la seguridad de las instalaciones, reforzando el control en las entradas y salidas al recinto escolar.

Solución

Cámaras para internet y redes IP Axis

Beneficios

  • Refuerzo en la seguridad de alumnos y empleados
  • Mayor tranquilidad de padres y profesorado
  • Mejora de la accesibilidad mediante la visualización en remoto de imágenes desde cualquier lugar y dispositivo
  • Alertas automáticas 24 horas
  • Escalabilidad a medida

Partner tecnológico

AXIS COMMUNICATIONS 

Solución

Dando respuesta a dichos requisitos, Instel diseñó una propuesta para la implementación de cámaras IP en los diferentes accesos exteriores al colegio.
Con el objetivo de ofrecer la máxima calidad en imagen y una amplitud de prestaciones, se implantó una arquitectura de cámaras de red del fabricante líder del sector, Axis Communications.

Elementos implantados:

    • 7 Cámaras IP Axis de exterior: Modelo AXIS P1455-LE y modelo AXIS P3245-LVE
    • Software de gestión de video AXIS Camera Station
    • Servicios profesionales:
      • Parametrización, configuración y prueba de funcionamiento de las cámaras/li>
      • Elementos de cableado, canalización, conexionado, certificación y timbrado

Cámaras de exterior de nueva generación:

Las cámaras de red Axis implantadas son particularmente adecuadas para capturar escenas con mucho movimiento, como sucede en los accesos al recinto escolar, garantizando un vídeo fluido con una reducción significativa del desenfoque debido al movimiento.

Las capacidades PTZ de las cámaras utilizan el movimiento horizontal/vertical y zoom para cubrir grandes perímetros y verificar eventos de seguridad detectados.

Las funcionalidades Forensic WDR, Lightfinder y OptimizedIR que incorporan las cámaras IP, han permitido obtener imágenes de alta calidad tanto de día como en condiciones de plena oscuridad.

Beneficios

ENTIDAD EDUCATIVA

      • Incremento en la seguridad de las instalaciones
      • Refuerzo en la seguridad de la plantilla y alumnado

DEPARTAMENTO IT/SEGURIDAD

      • Incremento de la agilidad mediante la conectividad en remoto. Visualización de imágenes en tiempo real desde cualquier lugar y dispositivo.
      • Alertas automáticas 24 horas. Generación de notificaciones automáticas ante cualquier incidente, comportamiento sospechoso o manipulación de las cámaras.
      • Analítica de vídeo inteligente. Generación de etiquetas que permiten la búsqueda y el análisis de videos concretos, reduciendo tiempos y ganando en eficiencia.
      • Menor espacio de almacenamiento. Con las cámaras de detección de movimiento, la red solo necesita registrar cuando un evento está sucediendo, lo que permite reducir la cantidad de espacio de almacenamiento que se utiliza.
      • Fácil administración. Gestión de vídeo sencilla y de fácil integración con otras capacidades.
      • Escalabilidad de la solución. Capacidad de ampliar el número de cámaras fácilmente en función de las necesidades del centro.

Testimonio

“Una vez valoradas las diferentes opciones del mercado, la solución propuesta de Instel ha resultado todo éxito. Hemos mejorado notablemente la seguridad de nuestras instalaciones y nos va a permitir escalar nuestro sistema de seguridad a medida que incrementen nuestras necesidades. Todo un acierto de presente y futuro”.

Eric Molné
IT Officer en OAK House School
SUCCESS STORY

FORCADELL Consultores Immobiliarios

With over 65 years of experience, FORCADELL is a leading company in the national real estate sector, specializing in consulting and comprehensive property management.

Founded in 1958, it has around 200 highly qualified professionals and manages a portfolio of nearly 2,000 homeowner associations, 2,800 rental units, and approximately 250,000 m² annually in offices, commercial premises, and industrial warehouses.

Over three generations, it has consolidated its national presence with an ethical, professional, and customer-oriented approach. As an expert in real estate consulting and management, it offers comprehensive management tailored to the needs of each client and for any type of property, both for individuals and companies.

FORCADELL is committed to technological innovation as a strategic pillar to continue leading in an increasingly demanding market.

The challenge

Evolve towards a modern, secure, and connected communications platform

FORCADELL had a consolidated and functional unified communications solution, but it presented certain limitations in meeting the new requirements of its daily operations.

One of the priorities was to have advanced real-time monitoring of extension statuses, a key feature to optimize call management, especially in environments where immediate attention and team coordination are essential.

In addition, there was a need for an open solution that could integrate with third-party systems, allowing centralized management and automation of internal processes.

Furthermore, it was essential to ensure a more agile, secure, and accessible communication experience from any location, all supported by a robust infrastructure with high availability, business continuity, and full compatibility with mobility environments.

“We needed a platform that offered real-time monitoring and flexible integration to optimize communications management, ensuring high availability, security, and mobility for our teams.”

Alex Valera
Chief Technology Officer at FORCADELL

The solution

Scalable and modular UCaaS platform for an advanced communications architecture

To address operational challenges, Instel advised and implemented a Unified Communications as a Service (UCaaS) solution at FORCADELL based on innovaphone technology, a leading European manufacturer in IP telephony, unified communications, and cloud collaboration for businesses.

The platform combines voice, collaboration, mobility, and management in a 100% cloud-based, modular, and scalable environment, designed to offer maximum flexibility and security. Supporting over 200 users, it provides FORCADELL with an agile, centralized, and accessible experience from anywhere.

Flexible and efficient cloud infrastructure

The solution eliminates dependency on local hardware, facilitating continuous updates and reducing operational costs. Its cloud architecture allows immediate scalability, seamlessly adapting to the growth and evolution of the business.

Advanced real-time extension monitoring

Continuous real-time monitoring of each extension’s status enables FORCADELL to optimize call management and ensure immediate coordination between teams. This visibility results in more agile operational decisions and a better experience for both employees and customers.

Security and service continuity

The redundant architecture ensures high availability and continuity. The platform protects voice traffic with mechanisms such as Session Border Controller (SBC) and reverse proxy, which prevent unauthorized access and cyberattacks. Additionally, it offers end-to-end protection, guaranteeing security without affecting performance.

Unified communication and true mobility

The implemented solution allows FORCADELL teams to access all their communication tools from any device via the myApps platform. This modular and scalable platform integrates telephony, video conferencing, chat, voicemail, and presence management applications into a single, unified interface.

Integration with the company’s digital ecosystem

Designed to integrate with third-party tools, the platform facilitates centralized management and process automation. It offers compatibility with environments such as Active Directory, Office 365, Microsoft Teams, and CRM/ERP platforms, ensuring seamless connectivity within the company’s digital ecosystem.

“Instel is our trusted technology partner. Their expert advice and the implementation of innovaphone’s UCaaS platform have transformed our communications, improving operational efficiency and facilitating daily management.”

Alex Valera
Chief Technology Officer at FORCADELL

Benefits

IT Departament
  • Guaranteed security and continuity. The redundant cloud infrastructure and advanced protocols protect voice traffic and ensure service availability.
  • Flexibility and scalability. Thanks to its modular design, it allows adding functionalities and users without major investments or technical complexities, facilitating the company’s future growth
Corporation
  • Faster and more efficient daily management. Real-time monitoring of extension status provides teams with immediate visibility, enabling quick responses that improve both customer service and internal coordination.
  • Seamless hybrid work and mobility. Employees can access their tools from any device and location, boosting productivity and facilitating collaboration in distributed environments.
  • Productivity optimization. Integration with third-party systems and collaboration tools has enabled automation of key processes, freeing up time for strategic tasks.

Technology Partners

Posted in Success stories